Privacy Policy

1. Introduction

Welcome to Electra HUB. We respect your privacy and are committed to protecting the personal and professional data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our warehouse and logistics management platform (the "System").

2. Information We Collect

To provide and manage our services effectively, we collect the following types of information:

• Account Information: Your first name, last name, email address, phone number, and assigned role/department within the organization.
• Operational Data: Data generated through your use of the System, including picking logs, bulk sweep audit entries, handover reports, and vehicle checklist submissions.
• Log and Usage Data: System logs that record your IP address, browser type, login times, and interactions with the System for security and auditing purposes.

3. How We Use Your Information

The information we collect is strictly used for internal operational and administrative purposes, including:

• Authenticating your identity and providing access to role-specific features.
• Tracking warehouse productivity, task completion, and fleet management statuses.
• Ensuring system security, detecting unauthorized access, and maintaining comprehensive audit trails.
• Communicating critical updates, shift handovers, and administrative notices.

4. Data Sharing and Disclosure

Electra HUB is an internal enterprise tool. Your data is kept strictly confidential and is not sold, rented, or shared with third-party marketers. We may only disclose your data under the following circumstances:

• Internal Access: Authorized administrators, shift supervisors, and HR personnel within the organization may access your operational and account data as part of their duties.
• Service Providers: We may share data with trusted third-party IT infrastructure providers (e.g., cloud hosting) strictly for the purpose of operating the System.
• Legal Requirements: We may disclose information if required to do so by law, subpoena, or a lawful request by public authorities.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. This includes encrypted data transmission, secure password hashing, and restricted database access. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Data Retention

Your account information and operational logs will be retained for as long as you have an active account or as long as legally and operationally required by company policy. If your employment or contract is terminated, your account will be deactivated, but historical operational logs (such as audits or picking histories tied to your user ID) will be retained for archival and compliance purposes.

7. Your Rights

Depending on your jurisdiction and internal company policies, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please update your information via the "My Profile" page or contact the System Administrator.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact the Data Protection Officer or your internal IT Support team.